Shipping policy

Thanks so much for shopping with Sarah Thompson! We are so excited to get your order to you. We believe the best part of online shopping is the anticipation, so we work hard to make sure our shipping process is as smooth and simple as possible.

Where We Ship

To keep our logistics efficient and reliable, we currently ship exclusively to addresses within the United States.

Shipping Is on Us!

We want you to focus on the products you love without worrying about extra costs. That is why we offer Free Standard Shipping on every single order placed within the U.S. There are no surprise fees at checkout and no minimum purchase requirements—just free shipping, every time.

How Long Until Your Order Arrives?

  • Processing Time: Once you place an order, our team needs about 1–3 business days to pick, pack, and prepare it for its journey. Please note that we take weekends and U.S. federal holidays off to recharge.

  • Transit Time: After your package leaves our facility, it usually takes between 3–7 business days to reach your doorstep. While we aim to be as speedy as possible, please keep in mind that carriers occasionally experience delays that are outside of our control.

Tracking Your Package

As soon as your order ships, we’ll send a confirmation email to the address you provided at checkout. This will include your tracking number so you can follow your package's progress. Please allow up to 24 hours for the tracking information to update on the carrier’s system.

A Quick Note on Addresses

Before you complete your checkout, please take a second to double-check that your shipping address is accurate. We want to ensure your order lands safely in your hands, but Sarah Thompson cannot be held responsible for packages that go missing or are returned due to an incorrect or incomplete address provided during checkout.

Let’s Stay in Touch

If you have any questions, need an update, or just want to chat, we are here for you! Feel free to reach out:

  • Trade Name: Sarah Thompson

  • Email: gravengigler@gmail.com

  • Phone: 423-276-7791

  • Business Address: Sarah Thompson, 123 Low Gap Rd, Buffalo Valley, TN 38548, United States